Advanced Hospitality Security Solutions

ESS has the skills,
experience,
and people
to ensure public safety

Uniformed to suit your environment, our professional security personnel are an extension of your front-of-house teams.

Providing training aligned with client-specific values, mission, and vision, ESS hand-pick the right personnel for your unique needs.

All our staff are trained in Responsible Service of Alcohol (RSA) and our team is trained to respond appropriately to security incidents. We have a strong focus on being proactive and preventing issues through de-escalation tactics.

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Crowd Control

Crowd controllers are an essential part of any venue’s security and are often the first and last point of contact for patrons and staff alike.

ESS provides crowd controllers who have a high level of interpersonal and communication skills, as well as a presence that is discreet, professional, and customer service oriented.

Our personnel create a positive and professional first impression as they welcome and interact with all clientele, while still maintaining the safety of all people on site.

By assessing your unique requirements and operations, we can advise on the right security solutions, services, and technology to meet your needs.

Safety and Security in the
Hospitality Industry

Protect your people, assets, property, and reputation
with tailored security solutions.

Controlled Entry

Controlled Entry

Keeping your guests, visitors, and staff safe

Controlled entry on your premises ensures we are able to effectively monitor behaviour and respond appropriately to risk.

hospitality concierge

Concierge

A friendly face welcoming your valued guests and customers

Our professional and courteous concierge personnel provide a warm and welcoming first impression. They provide a number of concierge and customer service duties and provide a low-key, unobstructive security presence.

Technology

Technology

Integrated technology solutions to deliver holistic security outcomes

Our suite of technology services support your security solutions, and includes CCTV monitoring, temperature testing, and guest sign-in platforms.

COVID-19 Safety

COVID-19 Safety

Counting and capacity management to ensure that your venue remains compliant with current guidelines

Our security personnel are trained to meet all current COVID-19 safety recommendations. Ongoing training ensures they remain compliant following changes to government guidelines and restrictions.

Diversity

Diversity

Ensuring we treat all persons with respect

Our security personnel have received extensive diversity training, specifically in relation to LGBTQIA+ awareness, and communicating respectfully with all members of the public.

Security Specialists for the Hospitality Industry

Providing the right security fit for your unique business operations

Operating throughout Australia, our security company provides tailored security solutions to a range of hospitality and tourism businesses, both big and small.

No matter your size, location, type of establishment, or unique requirements, we have the skillset, people, and experience to create a customised solution that puts safety and security at the forefront of your operations.

Some of our clients include:

  • Entertainment venues
  • Hotels
  • Function centres
  • Bars
  • Sporting venues
  • Restaurants
  • Gaming venues
  • Festivals

To learn more about our security services for the hospitality industry, get in touch with ESS today.