ESS respects and values the privacy or our Clients and Customers and complies with the national Privacy Principles as applied by the Privacy Act 1988 (Cth) in respect of Clients’ and Customers’ personal information.
1.1 ESS will not collect personal information unless the information is necessary for:
(a) providing data and reviews on the Website;
(b) our internal management needs; or
(c) our marketing activities,
unless you consent to the collection, use and disclosure of that personal information for another
1.2 ESS will collect personal information only by lawful and fair means and not in an unreasonably
1.3 At or before the time ESS collects personal information about an individual from the individual,
ESS will take reasonable steps to ensure that the individual is aware of:
(a) the identity of ESS and how to contact ESS;
(b) the fact that you are able to gain access to the information;
(c) the purposes for which the information is collected;
(d) organisations (or the types of organisations) to which ESS usually discloses information of
(e) any law that requires the particular information to be collected; and
(f) the main consequences (if any) if all or part of the information is not provided.
1.4 ESS will act to protect your personal information in accordance with the National Privacy Principles
or an industry privacy code.
1.5 ESS may disclose relevant personal information to external organisations that assist us to provide
our products and services.
2. WHY ESS COLLECTS PERSONAL INFORMATION
2.1 We collect personal information so that we may:
(a) administer our Client and Customer relationships; and
(b) provide Clients and Customers with the products and services they request.
2.2 Personal information may also be used for:
(a) marketing and research activities;
(b) monitoring and evaluating products and services;
(c) gathering and aggregating information for statistical, prudential, actuarial and research
(d) assisting Clients and Customers with queries.
We will take reasonable steps to make sure that the personal information we collect, use or
disclose is accurate, complete and up-to-date.
4.1 We have set out in this document our policies on the management of personal information. We will
make this document available to anyone who asks for it.