Our concierge staff are handpicked, have outstanding communication skills, immaculate presentation, attention to detail, high level customer service skills and discipline. In addition to this, they are able to manage and prioritise their tasks and have confidence in engaging members of the public and clients.

ESS staff are also responsible for the security screening of all visitors and deliveries ensuring your premises is safe at all times.

Our concierge and front of house staff service:

  • Hotels and Resorts
  • Commercial Buildings
  • High Rise Residential Facilities
  • High End Retail
  • Function Centers

High profile hotels, buildings and function centers require a security presence that is discreet, professional and customer service oriented. That is why our personnel are conscious of their behavior, body language and self-representation, acknowledging that they are an ambassador for both ESS and our clients. Our specialised in-house training programs are tailor-made to suit the varying requirements of each different location.